Integrating with SendGrid comes with many benefits but also some downsides. Before making a decision, we recommend reviewing the following information and also ensuring that you meet the requirements to use the SendGrid integration.
Should I integrate with SendGrid?
If you're not sure whether SendGrid integration is a good fit for you, we suggest going through the following checklist:
- Does your organization have a custom domain?
- Do you have email addresses using that domain?
- Do you send emails to other people who use Yahoo, AOL, Gmail, or other email providers?
Did you say "Yes" to all of those items? You may want to consider setting up the SendGrid integration. This will help improve email deliverability, particularly to addresses from email providers that have domain authentication (DMARC) policies that reject or block emails that are sent via other services like Keela.
Before integration, we suggest that you review the SendGrid integration requirements.
What happens after I integrate with SendGrid?
After you integrate with SendGrid, Keela will no longer handle your email as an intermediary party; instead, your emails will move directly between your email client and your message recipients'. This means that we might need to communicate with your IT department/technology or website administrator to assist with troubleshooting if issues should occur.
Find out more about what happens after you integrate with SendGrid.
What if I already have my own integration with SendGrid?
If you already have your own integration set up with SendGrid you will need to use a custom DKIM selector. This will allow you to authenticate a single domain multiple times - once for your own integration and another for your Keela account.
You can find instructions on how to do this here.