We know how important it is to be able to track your interactions with contacts -- but sometimes, you need more from your email. With Keela's Gmail extension for Google Chrome, you can send emails from your Gmail account and track those interactions within Keela without leaving Gmail.
Using the Keela Extension for Chrome
Once you've installed the Keela extension, the add-on will allow you to join your Gmail account with your Keela account so that emails can be tracked within the Keela app.
The Keela extension gives you two options within Gmail for tracking emails.
Track New Messages
When you compose a new email, a checkbox allowing you to "Track on Keela" will appear next to the "Send" button at the bottom left of the New Message screen. This will allow you to track that interaction, as well as all subsequent ones, in Keela.
To track your email and any responses, click the checkbox for "Track on Keela". This will log each of those interactions under the Interactions tab of your contact.
Track Existing Email Conversations
You can also choose to track existing email conversations. This will log new emails under the Interactions tab of the contact you're corresponding with.
To track a conversation, open up the email conversation thread that you want to track. Click the "Track on Keela" button to the right of the "More" button in Gmail to track new email interactions between you and your contacts.
If there is an email conversation that you wish to no longer track, open up your email thread in Gmail. Click the "Stop Tracking on Keela" button to the right of the "More" button in Gmail to stop tracking new email interactions between you and your contacts.