When importing large contact lists to an already populated contact database, there's the worry of creating duplicate contact records. Keela makes it easy to tackle this issue with a quick and easy solution.
Quick Note: Looking for duplicates amongst your existing contact data in Keela? You're probably looking for our "Managing Duplicates within your Contact Database" article!
Keela identifies duplicates by using one of four pieces of information, in this order:
- Primary Email Address
- 'Contact ID' code
- First Name / Last Name
- Organization Name
When a potential duplicate is found between the data being imported and what already exists within your database, you'll have three options to choose from:
- Merge - the data from the incoming import will update the existing information found in the pre-existing contact record
- Separate - a new contact record will be created using the incoming data, leaving the pre-existing contact record (and potential duplicate) as is
- Ignore - the data from the incoming import will be ignored, and the pre-existing contact record will not be altered
How does Keela catch duplicates within an import?
Once you've submitted your import, Keela will automatically scan your incoming import to find any potential duplicates with the contacts that already exist within your database.
Scenario: If 'John Smith' already exists within your Keela database, and also exists in the incoming data that is being imported, here is the result of each action you may choose...
Merge - The 'John Smith' within your incoming import will update the data of the pre-existing record for 'John Smith' in your database
Separate - A new contact record will be created for the 'John Smith' within your incoming data, and the 'John Smith' that already exists within your contact database will not be affected
Ignore - The 'John Smith' within your incoming import will be ignored (no contact created), and the 'John Smith' that already exists within your contact database will not be altered